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Our Promise to You
Doctors Formula 365 provides scientifically advanced, medically proven formulas that were developed to provide safe, natural and corrective products to provide anti-aging solutions for improving health and appearance. You will usually notice significant benefit within the first two to 4 weeks of using most products.
Our Guarantee & Refunds
We are committed to the highest quality for the Doctors Formula 365 product line, and we stand behind all products with a 30-day* money back guarantee. If you are unsatisfied with a Doctors Formula 365 product for any reason you can return the bottle or container within 30 days* of purchase and you will receive a FULL REFUND (less shipping and handling if applicable).
In the event that you want to return your product for any reason within the first 30 days, contact our Customer Service Department by email at , 1-844-424-7246, Monday-Friday, 8:30am-4:30pm CST.
To ensure proper credit, you must obtain a Return Authorization Number and return the unused product or empty bottle. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment when the order was purchased, within a certain amount of days for the full product price (less shipping & handling if applicable).
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@DoctorsFormula365.com .
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.